How We Define Success

We define success by how quickly and accurately we work with the project team to identify valued quick-win cost savings, while implementing the foundation for long-term continuous cost optimization in the years to come.

Our mission is to partner with our customers to enable them to best utilize the COP-S™ solution to meet and exceed their cost optimization objectives. Our consultant team delivers the training, guidance and hands-on assistance that project stakeholders need to quickly achieve detailed visibility into total service costs, cost allocation metrics, and the unit cost and cost drivers of IT services.

Each COp-S™ implementation includes:

IT Services Library designed to accelerate the work-to-value ratio normally required to build a detailed IT financial cost model
Enterprise-ready web-based financial cost modeling tool
Powerful BI (business intelligence) engine for reporting and budget forecasting
Large number of reports, charts, and graphs for financial management of IT services
Detailed training programfor your staff that covers topics such as:
- ITIL Financial Management best practices
- IT Service Management (ITSM) methods and disciplines, and
- Total Cost of Ownership (TOC) and Activity Based Costing (ABC) financial practices.

Each phase of a COp-S™ implementation focuses on shortening the time to better visibility and improved decision making. Our COp-S™ consultants work quickly to:

Understand your technical and business environment,
Answer questions and issues facing the project team, and
Leverage existing IT financial management data sources to build and customize the IT financial cost model.

With the COp-S™ Software-as-a-Service (SaaS) solution, we quickly enable your IT business and financial leaders to answer IT value, cost and service questions in a cohesive, holistic manner. Using our collaborative and structured methodology, we work closely with business and IT leaders to meet your objectives and achieve maximum value in a very short period of time.