Today top CIOs and their business customers seeking how to deliver greater chargeback or showback automated capabilities, that lead to business growth and delivering innovation.
Results: COp-S™ addresses the growing need for automated and mature monthly, quarterly, or annual chargeback or showback reporting. That also addresses their specific planned and actual usage of technology and IT services.
Business organizations are rapidly growing because of globalization, automation, and the pervasiveness of technology. increased compliance with industry standards, and centralized/shared IT services.
This business growth ups the stakes for CIO and the IT organization to have mature and accurate chargeback or showback reporting. Not only do business customers want to understand the cost of technology and IT services, they also want to know their discreet cost elements and how much do they actually use. Business customers are asking the CIO and IT leaders explain from technology and IT service use to business customer value. For example, business customers are asking questions like:
- How much are we paying for technology and IT services?
- Are we really using all of the available technologies and IT services?
- Can we get the same results and spend less through outsourcing or managed services?