Optimize what you have to meet the demand for IT services
We deliver the COp-S™ IT Service Management (ITSM) capabilities as described here:
The Financial Management for IT Service discipline of the IT Infrastructure Library® Version 3 (ITIL® V3) framework.
The integrated best practices for ITSM allow you to:
- Develop business and IT ownership of IT services.
- Forecast the cost and operational impact of change.
- Assess quantified IT service demand.
- Measure IT services against cost and availability.
- Align IT services to line-of-business value and risk.
- Know the workload capacity to deliver budgeted IT services per LOB.
- Balance organizational staffing and skills against demand for IT service.
- Align staff activities to IT services that deliver the greatest value to achieving
Body of Knowledge
WHITEPAPERS & BLOGS
|Click to download data sheet.||Click to read whitepapers or blogs.|
|Click to read industry case studies.||Click to view videos.|
5 KEYS TO OPTIMIZATION
|Click to learn five IT cost optimization keys.|